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Lost Your Swagtron EB-6 Keys? Here's How To Get Them Replaced!
Navigating the inconvenience of a lost key for your Swagtron EB-6 electric bike can be a hassle, but it’s not an insurmountable issue. This guide will detail the steps required to obtain a replacement key, ensuring you can get back to enjoying your rides as quickly as possible.
Firstly, it’s important to understand that the keys for the Swagtron EB-6 are unique, and therefore, simply getting a duplicate made at a local locksmith might not be possible. To get an official replacement key, follow these steps:
Locate Serial Number: Find the serial number of your e-bike. This can typically be found on the frame or near the battery compartment. The serial number is essential as it helps to identify your specific bike model and the corresponding key type.
Proof of Purchase: Ensure you have proof of purchase. This could be a sales receipt or a confirmation email from when you purchased the bike. It’s a required step as it proves the ownership of the bike to Swagtron’s customer support.
Contact Swagtron Support: The next step involves reaching out to Swagtron’s customer support. This can be done via their official website, through an email, or by calling their support hotline. Provide them with your serial number, proof of purchase, and explain the situation. Their support team will guide you on the process specific to getting a replacement key and any associated costs.
Order Replacement Key: Once Swagtron verifies your details and ownership, they will provide you with the instructions on how to order a replacement key. This will likely involve an additional fee.
Secure Your Bike in the Interim: Until the replacement key arrives, ensure your bike is secured in a safe location as you won’t be able to lock it using the standard key mechanism. Consider using alternative lock systems or storing the bike in a secure, locked area.
Future Precautions: Once your replacement key arrives, consider taking precautions to avoid a similar situation in the future. This could involve making a spare key, using a key-finder gadget, or registering your key number in a secure place where you can easily retrieve it.
For any further assistance or questions about the process, don't hesitate to get in touch with Swagtron's customer service. They’re dedicated to ensuring you have all you need for a seamless riding experience with your EB-6 electric bike.
