top of page

Use code SCNEWCUST15 for 15% off ALL scooters through month-end.  Redeem here

Troubleshooting Your Broken Electric Scooter: A Step-by-Step Guide

Dealing with a broken electric scooter Dealing with a broken electric scooter can be a frustrating experience, but with the right approach, you can either fix the problem yourself or find a suitable service option. This guide provides a comprehensive solution to evaluate and address issues with your malfunctioning e-scooter efficiently.

Identify the Problem Firstly, attempt to pinpoint the issue. Common problems include the scooter not turning on, experiencing power cuts while riding, braking issues, or battery-related troubles. Performing a visual check for noticeable signs of damage such as loose connections, visible wear on components, or flat tires can be revealing.

Consult the Manual Revisit your e-scooter’s user manual. It's an invaluable resource for troubleshooting tips specific to your model. Manufacturers often provide a list of common issues and steps to address them.

Check the Warranty If your e-scooter is still under warranty, you might be eligible for a free repair or replacement. Contact the retailer or manufacturer to find out the terms and process for making a warranty claim.

DIY Repairs Some issues, like replacing a worn tire or tightening loose bolts, are easy fixes you can do at home with the help of online tutorials or troubleshooting videos from other e-scooter enthusiasts.

Professional Repair Services For more complex issues, like battery or motor problems, consult a professional. Look for a reputable repair service specializing in electric scooters or a dedicated service center recommended by your scooter's brand.

Recycle or Dispose Properly If the scooter is beyond repair, ensure you dispose of or recycle it in an environmentally responsible way. Batteries, in particular, need to be disposed of safely due to their hazardous materials.

Consider an Upgrade Finally, some broken scooters offer the perfect opportunity to upgrade to a newer model with enhanced features and improved performance.

Remember that regular maintenance can prevent many problems from occurring. Always ensure your scooter is stored correctly and that you perform routine checks to extend its lifespan.

By following these guidelines, you not only contribute to a more sustainable environment but also may save money in the long run by ensuring your electric scooter is operating at its best.

Levy Electric Scooter Icons

Start a Fleet

Start a rental fleet with Levy

Levy Electric Scooter Icons


Wholesale Levy scooters at your online store or shop

Levy Electric Scooter Icons

Retail Partners

Wholesale Levy scooters at your 
online store or shop

Levy Electric Scooter Icons

Tag us

Follow and tag us on social!

Brand Ambassador

Earn money for referring friends and growing the network

Service Guides

DIY repair tools, videos, and more


Interested in working at Levy?


Invest in the Levy Network

Levy Locations

Find our rental, repair, and store locations

The Levy App

Download the Levy app to find scooters closest to you


Technical specs for all of our scooters


The Levy swappable battery system

Spare Parts

Every spare part you need for your scooter


Choose the Levy scooter that suits you best


Learn more about electric scooter tires


Bags, phone holders, helmets and more

Levy Electric Scooter Icon

The everyday electric scooter, perfect for the daily commute.

Levy Electric Scooter Fleets Icon

Start a rental fleet with Levy scooters and software

Levy Plus Electric Scooter Icon

Our high-end, long range cruiser with double the range of the Levy.

Support Center

FAQs, how-to videos, and quick start guides

Shipping App

Discounted shipping labels for moving your scooter (or any package).

Range Calculator

Estimate real-world range for any scooter

Electric Scooter Laws

Electric scooter laws by state & city


Subscribe to a scooter for $70/month

Shop Locator

Find a location to test ride or bring your Levy in to get repaired


Get in touch with our team

Quick-start guide

Get started with your Levy

Returns & Warranty

Every spare part you need for your scooter

Shipping Policy

Shipping Policy US and International

bottom of page