top of page

Use code SCNEWCUST15 for 15% off ALL scooters through month-end.  Redeem here

Why Your Electric Scooter Turns On but Won't Accelerate: Troubleshooting Guide

If your electric scooter turns on but won't accelerate, it can be frustrating and inconvenient. There are several potential reasons for this issue, and understanding them can help you troubleshoot and get your scooter back on the road quickly. Below are the most common causes and solutions for this problem.


Common Causes and Solutions


1. Battery Issues


Even if your scooter powers on, the battery may not have enough charge to support acceleration. Over time, batteries can degrade, leading to insufficient power output.


Solution: Check the battery status indicator. If the battery is low, try charging it fully. If the problem persists, consider replacing the battery.


2. Throttle Problems


A malfunctioning throttle can prevent your scooter from accelerating. Dust, debris, or internal wear and tear can impact the throttle's functionality.


Solution: Inspect the throttle for any visible damage or obstruction. Clean it carefully and, if necessary, replace the throttle mechanism.


3. Motor Issues


The motor might be damaged or malfunctioning, affecting its ability to power the wheels.


Solution: Listen for unusual noises when you attempt to accelerate. If you suspect motor issues, consult the scooter’s manual for troubleshooting steps or seek professional repair services.


4. Controller Problems


The controller is the brain of your electric scooter and coordinates all electrical components. A faulty controller can hinder acceleration.


Solution: Check for any error codes on the display panel, consult your manual for troubleshooting steps, or seek professional help to diagnose and replace the controller if needed.


5. Wiring Issues


Loose or damaged wiring can disrupt the electrical flow, preventing acceleration.


Solution: Inspect the wiring for any visible damage, loose connections, or wear. Tighten any loose connections and replace damaged wires.


Preventive Measures



  • Regularly check and maintain your battery.

  • Keep the throttle clean and free of debris.

  • Schedule routine inspections for your scooter’s motor and controller.

  • Regularly inspect wiring and connections for wear and tear.


By following these troubleshooting steps and preventive measures, you can keep your electric scooter in optimal condition and avoid acceleration issues.


If you’re still experiencing problems, don’t hesitate to consult a professional technician who can diagnose and fix any complex issues not covered here.


Specs

Technical specs for all of our scooters

Batteries

The Levy swappable battery system

Spare Parts

Every spare part you need for your scooter

Compare

Choose the Levy scooter that suits you best

Tires

Learn more about electric scooter tires

Accessories

Bags, phone holders, helmets and more

Levy Electric Scooter Icon

The everyday electric scooter, perfect for the daily commute.

Levy Electric Scooter Fleets Icon

Start a rental fleet with Levy scooters and software

Levy Plus Electric Scooter Icon

Our high-end, long range cruiser with double the range of the Levy.

Levy Electric Scooter Icons

Start a Fleet

Start a rental fleet with Levy
scooters

Levy Electric Scooter Icons

Blog

Wholesale Levy scooters at your online store or shop

Levy Electric Scooter Icons

Retail Partners

Wholesale Levy scooters at your 
online store or shop

Levy Electric Scooter Icons

Tag us

Follow and tag us on social!

Brand Ambassador

Earn money for referring friends and growing the network

Service Guides

DIY repair tools, videos, and more

Careers

Interested in working at Levy?

Investors

Invest in the Levy Network

Levy Locations

Find our rental, repair, and store locations

The Levy App

Download the Levy app to find scooters closest to you

Support Center

FAQs, how-to videos, and quick start guides

Shipping App

Discounted shipping labels for moving your scooter (or any package).

Range Calculator

Estimate real-world range for any scooter

Electric Scooter Laws

Electric scooter laws by state & city

Subscriptions

Subscribe to a scooter for $70/month

Shop Locator

Find a location to test ride or bring your Levy in to get repaired

Contact

Get in touch with our team

Quick-start guide

Get started with your Levy

Returns & Warranty

Every spare part you need for your scooter

Shipping Policy

Shipping Policy US and International

bottom of page