top of page

Use code SCNEWCUST15 for 15% off ALL scooters through month-end.  Redeem here

Electric Scooter Troubleshooting: Quick Fixes for Common Issues

Experiencing issues with your electric scooter? Don't let a malfunction throw a wrench in your ride! Troubleshooting your electric scooter can often be simpler than you think. Before you reach out to a professional, try these quick fixes for common problems.

  1. Scooter Won't Start: First, ensure that your scooter is fully charged. If the battery seems fine, check the power switch and confirm that the brake lever is properly engaged as some models won't start if the brake isn't activated.

  2. Battery Problems: If the scooter is not holding a charge, check the charger and power cable for any visible damage. Battery issues can also stem from extreme temperatures, so store your scooter in a moderate climate.

  3. Reduced Performance or Speed: This can often be attributed to a worn battery. However, it can also be caused by carrying excess weight, or riding on steep inclines. Adjust your usage accordingly and consider a battery replacement if necessary.

  4. Strange Noises or Vibrations: Check for loose parts. Tightening screws and bolts can often eliminate any unusual rattling. If the noise persists, the issue may be more serious, like a problem with the motor, and might require professional attention.

  5. Brake Malfunctions: Regularly inspect brakes for wear and ensure they're properly adjusted. If they're not responsive, you might need to replace brake pads or consult a specialist for a more in-depth fix.

  6. Tire Problems: Flat or deflated tires can halt your ride swiftly. For air-filled tires, check for punctures and ensure they are at the correct pressure. For solid tires, inspect for significant wear or damage.

  7. Electrical Issues: If certain functions aren't working, the problem may be an electrical fault. Inspect all wires and connections for damage or loose connections. Sometimes, a simple reset can resolve these issues. Consult your scooter's manual for the correct reset procedure.

  8. Error Codes: Many electric scooters have built-in diagnostic systems. If you see an error code, refer to your manufacturer's guide for specific troubleshooting tips related to that code.

Remember, safety first! Always perform troubleshooting and repairs with the scooter turned off and unplugged. If an issue seems beyond your capability, don't hesitate to contact a professional technician or the scooter's manufacturer for assistance. Keep your ride smooth and your troubleshooting stress-free with these simple solutions.

Levy Electric Scooter Icons

Start a Fleet

Start a rental fleet with Levy

Levy Electric Scooter Icons


Wholesale Levy scooters at your online store or shop

Levy Electric Scooter Icons

Retail Partners

Wholesale Levy scooters at your 
online store or shop

Levy Electric Scooter Icons

Tag us

Follow and tag us on social!

Brand Ambassador

Earn money for referring friends and growing the network

Service Guides

DIY repair tools, videos, and more


Interested in working at Levy?


Invest in the Levy Network

Levy Locations

Find our rental, repair, and store locations

The Levy App

Download the Levy app to find scooters closest to you


Technical specs for all of our scooters


The Levy swappable battery system

Spare Parts

Every spare part you need for your scooter


Choose the Levy scooter that suits you best


Learn more about electric scooter tires


Bags, phone holders, helmets and more

Levy Electric Scooter Icon

The everyday electric scooter, perfect for the daily commute.

Levy Electric Scooter Fleets Icon

Start a rental fleet with Levy scooters and software

Levy Plus Electric Scooter Icon

Our high-end, long range cruiser with double the range of the Levy.

Support Center

FAQs, how-to videos, and quick start guides

Shipping App

Discounted shipping labels for moving your scooter (or any package).

Range Calculator

Estimate real-world range for any scooter

Electric Scooter Laws

Electric scooter laws by state & city


Subscribe to a scooter for $70/month

Shop Locator

Find a location to test ride or bring your Levy in to get repaired


Get in touch with our team

Quick-start guide

Get started with your Levy

Returns & Warranty

Every spare part you need for your scooter

Shipping Policy

Shipping Policy US and International

bottom of page