top of page

Use code SCNEWCUST15 for 15% off ALL scooters through month-end.  Redeem here

Troubleshooting and Repairing Your Electric Scooter: A Comprehensive Guide

For many people, an electric scooter has become an essential mode of transportation, especially for city dwellers looking to reduce their carbon footprint and have a convenient way to get around town. However, like any piece of machinery, issues can arise, and knowing how to fix your electric scooter can save you both time and money.

Before attempting any repairs, make sure that you're comfortable working with electronics and always use proper safety precautions. If you're ever unsure about how to proceed, it's always best to consult a professional.

1. Power Issues

If your scooter isn't turning on, or it's not running as it should, the first thing to check is the battery. Start by making sure that the charger is connected and working properly. If the power light on the charger doesn't turn on, the charger may need to be replaced.

Next, unplug the charger and check the voltage of the battery using a multimeter. If the battery is showing a low voltage, it may need to be replaced or charged for a longer period of time. Keep in mind that batteries degrade over time, and if your scooter is a few years old, it may be time for a new battery.

2. Motor Issues

If your motor is making strange noises, or your scooter is not moving at all, it's possible you have motor problems. Begin by checking for any debris or obstructions in or around the motor itself. Dirt, dust, and other foreign objects can get lodged in the motor and cause performance issues. Clean the motor thoroughly and remove any obstructions.

Should the issue persist, it may be best to consult a professional who can diagnose and repair motor problems.

3. Braking Problems

Perhaps your scooter is experiencing issues with stopping or slowing down. Start by inspecting the braking system for any visible damage or wear and tear. Brake pads typically require replacement every few thousand miles, depending on usage. Replacing worn brake pads is a relatively simple process that can be done with a few basic tools.

If the problem continues to be unresponsive or weak braking, it may be necessary to bleed the brake system or consult a professional technician for assistance.

4. Wheel and Tire Issues

If your scooter is experiencing vibration, poor handling, or it's not riding smoothly, the issue could lie within the wheels and tires. Begin by inspecting the tires for proper inflation, wear, and damage. If needed, replace or inflate the tires accordingly.

Check the alignment of the wheels and ensure that they are securely fastened. If the issue persists, it could be due to damaged wheel bearings or suspension components, which may need professional attention.

5. Controller Issues

The controller is responsible for managing the scooter’s speed, acceleration, and braking. If you’re experiencing erratic performance, the controller could be at fault. Consult your scooter’s manual for troubleshooting tips specific to your model and contact the manufacturer for further assistance or replacement parts.

Remember that every electric scooter is different, and the solutions to these problems may vary from model to model. Always consult your owner's manual or contact your scooter's manufacturer for advice on maintaining, troubleshooting, and repairing your electric scooter.

Levy Electric Scooter Icons

Start a Fleet

Start a rental fleet with Levy

Levy Electric Scooter Icons


Wholesale Levy scooters at your online store or shop

Levy Electric Scooter Icons

Retail Partners

Wholesale Levy scooters at your 
online store or shop

Levy Electric Scooter Icons

Tag us

Follow and tag us on social!

Brand Ambassador

Earn money for referring friends and growing the network

Service Guides

DIY repair tools, videos, and more


Interested in working at Levy?


Invest in the Levy Network

Levy Locations

Find our rental, repair, and store locations

The Levy App

Download the Levy app to find scooters closest to you


Technical specs for all of our scooters


The Levy swappable battery system

Spare Parts

Every spare part you need for your scooter


Choose the Levy scooter that suits you best


Learn more about electric scooter tires


Bags, phone holders, helmets and more

Levy Electric Scooter Icon

The everyday electric scooter, perfect for the daily commute.

Levy Electric Scooter Fleets Icon

Start a rental fleet with Levy scooters and software

Levy Plus Electric Scooter Icon

Our high-end, long range cruiser with double the range of the Levy.

Support Center

FAQs, how-to videos, and quick start guides

Shipping App

Discounted shipping labels for moving your scooter (or any package).

Range Calculator

Estimate real-world range for any scooter

Electric Scooter Laws

Electric scooter laws by state & city


Subscribe to a scooter for $70/month

Shop Locator

Find a location to test ride or bring your Levy in to get repaired


Get in touch with our team

Quick-start guide

Get started with your Levy

Returns & Warranty

Every spare part you need for your scooter

Shipping Policy

Shipping Policy US and International

bottom of page