top of page

Use code SCNEWCUST15 for 15% off ALL scooters through month-end.  Redeem here

Troubleshooting Electric Bike Power Loss: Common Causes and Solutions

Experiencing a sudden loss of power in your electric bike can be frustrating and inconvenient. However, understanding the causes can help you quickly get back to your ride. Here are some potential reasons why your e-bike might be losing power and what you can do about it.

Battery Issues: The battery is the heart of your e-bike, and issues with it are the most common cause of power loss. Batteries can degrade over time or may not be charged adequately. Ensure your battery is charged and check for any signs of wear or damage. Regular maintenance and proper charging can extend its life.

Connection Problems: Loose or corroded connections can interrupt the power supply to the bike's motor. Inspect all cable connections, plugs, and terminals for corrosion or looseness, and secure or clean them as necessary.

Motor Troubles: The motor is another critical component of your e-bike. If it's overheating, it might automatically shut down to prevent damage. This would result in a temporary loss of power until the motor cools. Regular maintenance can often prevent these issues.

Sensor or Controller Failures: Modern e-bikes come equipped with various sensors and controllers that manage the bike's power output. If these are malfunctioning or improperly calibrated, they can lead to power loss. A professional bike mechanic can diagnose and rectify these complex electronic problems.

Overloading: Pushing your e-bike beyond its weight capacity or taking it on extremely steep inclines can cause power loss. Be sure to check the manufacturer's guidelines regarding weight limits and recommended usage.

Firmware or Software Glitches: Sometimes, the software managing the e-bike's systems could have glitches. Check for updates from your e-bike's manufacturer and, if available, update your bike's firmware.

By addressing these common issues, you should be able to resolve the problem of losing power on your electric bike. For persistent problems or complex technical issues, always consult with a professional e-bike technician. Remember, regular maintenance is key to preventing power loss and ensuring your e-bike is always ready for your next adventure.

Levy Electric Scooter Icons

Start a Fleet

Start a rental fleet with Levy

Levy Electric Scooter Icons


Wholesale Levy scooters at your online store or shop

Levy Electric Scooter Icons

Retail Partners

Wholesale Levy scooters at your 
online store or shop

Levy Electric Scooter Icons

Tag us

Follow and tag us on social!

Brand Ambassador

Earn money for referring friends and growing the network

Service Guides

DIY repair tools, videos, and more


Interested in working at Levy?


Invest in the Levy Network

Levy Locations

Find our rental, repair, and store locations

The Levy App

Download the Levy app to find scooters closest to you


Technical specs for all of our scooters


The Levy swappable battery system

Spare Parts

Every spare part you need for your scooter


Choose the Levy scooter that suits you best


Learn more about electric scooter tires


Bags, phone holders, helmets and more

Levy Electric Scooter Icon

The everyday electric scooter, perfect for the daily commute.

Levy Electric Scooter Fleets Icon

Start a rental fleet with Levy scooters and software

Levy Plus Electric Scooter Icon

Our high-end, long range cruiser with double the range of the Levy.

Support Center

FAQs, how-to videos, and quick start guides

Shipping App

Discounted shipping labels for moving your scooter (or any package).

Range Calculator

Estimate real-world range for any scooter

Electric Scooter Laws

Electric scooter laws by state & city


Subscribe to a scooter for $70/month

Shop Locator

Find a location to test ride or bring your Levy in to get repaired


Get in touch with our team

Quick-start guide

Get started with your Levy

Returns & Warranty

Every spare part you need for your scooter

Shipping Policy

Shipping Policy US and International

bottom of page