top of page

Use code SCNEWCUST15 for 15% off ALL scooters through month-end.  Redeem here

Troubleshooting Tips: What to Do When Your Electric Scooter Won't Turn On

If your electric scooter won’t turn on, don’t panic. There could be several reasons for the issue, ranging from a simple fix to a more complicated electrical problem. In this article, we will discuss the various solutions that you can try at home to get your electric scooter back up and running!

  1. Check the battery: The most common reason for your scooter not turning on is a depleted battery. Make sure your scooter is charged and the charger is properly connected to both the scooter and the power source. If it's not holding a charge, you may need to replace the battery.

  2. Inspect the power switch: Examine the power switch for any visible damage or wear. If there is a loose connection, you may need to tighten or replace it.

  3. Verify the fuse: Many electric scooters come with an inbuilt fuse to protect the battery and motor. Locate the fuse and verify if it is intact, if it's blown, replace it with a new one.

  4. Ensure parking mode is off: Some scooters come with a parking mode, which locks the scooter to prevent theft. Make sure your scooter is not accidentally locked in parking mode.

  5. Reset your scooter: A faulty electronic control unit (ECU) may cause your scooter not to turn on. Try resetting the ECU by switching the scooter off, disconnecting the battery for a couple of minutes, and then reconnecting it.

  6. Consult the manual: Refer to your owner's manual to check for any scooter-specific troubleshooting steps that you might have missed.

  7. Seek professional help: If none of these solutions work, it’s time to consult a professional electric scooter technician to diagnose and fix the issue.

By following these troubleshooting tips, you can quickly identify and resolve the problem when your electric scooter won't turn on. With a little patience and effort, you'll be back on the road in no time!

Levy Electric Scooter Icons

Start a Fleet

Start a rental fleet with Levy

Levy Electric Scooter Icons


Wholesale Levy scooters at your online store or shop

Levy Electric Scooter Icons

Retail Partners

Wholesale Levy scooters at your 
online store or shop

Levy Electric Scooter Icons

Tag us

Follow and tag us on social!

Brand Ambassador

Earn money for referring friends and growing the network

Service Guides

DIY repair tools, videos, and more


Interested in working at Levy?


Invest in the Levy Network

Levy Locations

Find our rental, repair, and store locations

The Levy App

Download the Levy app to find scooters closest to you


Technical specs for all of our scooters


The Levy swappable battery system

Spare Parts

Every spare part you need for your scooter


Choose the Levy scooter that suits you best


Learn more about electric scooter tires


Bags, phone holders, helmets and more

Levy Electric Scooter Icon

The everyday electric scooter, perfect for the daily commute.

Levy Electric Scooter Fleets Icon

Start a rental fleet with Levy scooters and software

Levy Plus Electric Scooter Icon

Our high-end, long range cruiser with double the range of the Levy.

Support Center

FAQs, how-to videos, and quick start guides

Shipping App

Discounted shipping labels for moving your scooter (or any package).

Range Calculator

Estimate real-world range for any scooter

Electric Scooter Laws

Electric scooter laws by state & city


Subscribe to a scooter for $70/month

Shop Locator

Find a location to test ride or bring your Levy in to get repaired


Get in touch with our team

Quick-start guide

Get started with your Levy

Returns & Warranty

Every spare part you need for your scooter

Shipping Policy

Shipping Policy US and International

bottom of page