top of page

Use code SCNEWCUST15 for 15% off ALL scooters through month-end.  Redeem here

Troubleshooting Why Your Electric Scooter Keeps Stopping: A Comprehensive Guide

Encountering sudden stops with an electric scooter can be both frustrating and unnerving. If you're asking yourself, 'Why does my electric scooter keep stopping?', you're not alone. This common issue can have several possible explanations, ranging from battery problems to faulty mechanics. Identifying the root cause is key to getting back on the move smoothly and safely. Here's a detailed guide to help you troubleshoot the problem.


Battery and Power Issues


1. Low Battery: The most common cause for an electric scooter to stop abruptly is a low charge. Regularly check your battery level to ensure it has enough power to complete your journey.


2. Battery Health: Over time, batteries lose their capacity. If your scooter stops consistently, the battery might need replacement.


3. Faulty Connections: Loose or corroded connections can interrupt power supply. Inspect all connections and terminals for good contact.


Motor and Controller Problems


4. Overheating: Electric scooters can overheat with excessive use, especially in hot climates. Allow the scooter to cool down before attempting to ride again.


5. Controller Issues: A malfunctioning controller can lead to power cuts. Consider having a professional inspect the controller.


Mechanical Failures


6. Blocked Wheels: Debris caught in the wheels or brakes can cause sudden stopping. Regularly clean and check for obstacles.


7. Brake Activation: Some scooters have safety mechanisms that cut power when brakes are engaged. Ensure the brake isn't inadvertently being activated.


Signal Interruptions


8. Sensor Malfunction: Hall sensors measure wheel speed for smooth operation, but if they malfunction, your scooter may stop unpredictably.


9. Firmware Issues: Out-of-date firmware can lead to performance problems. Check if your scooter's firmware is current.


User Error


10. Incorrect Use: Read and understand the user manual thoroughly. Misuse can lead to stops and starts.


Environmental Factors


11. Rough Terrain: Riding on unsuitable surfaces can trigger safety precautions, resulting in power loss.


Troubleshooting involves systematically checking each of these areas. Start with the battery and power issues, and move on to more complex areas if the problem persists. Maintaining regular service appointments can head off many of these issues before they lead to a full stop. Still stumped? Contact the manufacturer or a professional repair service for further diagnosis.


Your scooter is a reliable companion when it's in top condition. Keep it running smoothly with proper care and attention to the possible causes of unexpected stops.


Levy Electric Scooter Icons

Start a Fleet

Start a rental fleet with Levy
scooters

Levy Electric Scooter Icons

Blog

Wholesale Levy scooters at your online store or shop

Levy Electric Scooter Icons

Retail Partners

Wholesale Levy scooters at your 
online store or shop

Levy Electric Scooter Icons

Tag us

Follow and tag us on social!

Brand Ambassador

Earn money for referring friends and growing the network

Service Guides

DIY repair tools, videos, and more

Careers

Interested in working at Levy?

Investors

Invest in the Levy Network

Levy Locations

Find our rental, repair, and store locations

The Levy App

Download the Levy app to find scooters closest to you

Specs

Technical specs for all of our scooters

Batteries

The Levy swappable battery system

Spare Parts

Every spare part you need for your scooter

Compare

Choose the Levy scooter that suits you best

Tires

Learn more about electric scooter tires

Accessories

Bags, phone holders, helmets and more

Levy Electric Scooter Icon

The everyday electric scooter, perfect for the daily commute.

Levy Electric Scooter Fleets Icon

Start a rental fleet with Levy scooters and software

Levy Plus Electric Scooter Icon

Our high-end, long range cruiser with double the range of the Levy.

Support Center

FAQs, how-to videos, and quick start guides

Shipping App

Discounted shipping labels for moving your scooter (or any package).

Range Calculator

Estimate real-world range for any scooter

Electric Scooter Laws

Electric scooter laws by state & city

Subscriptions

Subscribe to a scooter for $70/month

Shop Locator

Find a location to test ride or bring your Levy in to get repaired

Contact

Get in touch with our team

Quick-start guide

Get started with your Levy

Returns & Warranty

Every spare part you need for your scooter

Shipping Policy

Shipping Policy US and International

bottom of page