top of page

Use code SCNEWCUST15 for 15% off ALL scooters through month-end.  Redeem here

Troubleshooting Your Electric Scooter: Common Issues and Solutions

Electric scooters have become increasingly popular in recent years due to their convenience, eco-friendliness, and fun factor. However, like any electronic device, they can sometimes experience issues that prevent them from working properly. In this article, we will explore some of the most common problems that can arise with electric scooters and offer solutions to get you back on the road in no time.

  1. Battery Problems: If your electric scooter refuses to turn on or experiences a significant decrease in power, the first thing to check is your battery. Ensure that it is fully charged and that all connections are secure. If you find that your scooter's battery is no longer holding a charge, it may be time to replace it.

  2. Motor Issues: If your scooter is turning on but not moving, the problem could be related to the motor. Check for any visible damage or loose connections, and consider consulting a professional if you are unable to resolve the issue.

  3. Brake Malfunction: Your electric scooter's brakes are essential for your safety, so it's important to address any issues right away. If you notice that your brakes are not engaging or functioning properly, inspect the brake pads and cables for wear and damage. It may be necessary to replace or adjust these components to restore optimal performance.

  4. Throttle Problems: If your scooter is experiencing difficulties with acceleration or maintaining a consistent speed, your throttle may be the issue. Check the throttle for any signs of damage or loose connections and consult your scooter's manual for troubleshooting tips specific to your model.

  5. Controller Problems: The controller is the brain of your electric scooter, so any issues can have a significant impact on performance. If you suspect that your controller is malfunctioning, you may need to consult a professional for assistance with diagnosing and resolving the issue.

In conclusion, if you are experiencing problems with your electric scooter, there are a variety of potential culprits. By performing regular maintenance and addressing issues as they arise, you can prolong the life of your scooter and enjoy a safe and smooth ride. Remember to consult your scooter's manual and a professional when necessary to resolve more complex issues and keep your scooter running at its best.

Levy Electric Scooter Icons

Start a Fleet

Start a rental fleet with Levy
scooters

Levy Electric Scooter Icons

Blog

Wholesale Levy scooters at your online store or shop

Levy Electric Scooter Icons

Retail Partners

Wholesale Levy scooters at your 
online store or shop

Levy Electric Scooter Icons

Tag us

Follow and tag us on social!

Brand Ambassador

Earn money for referring friends and growing the network

Service Guides

DIY repair tools, videos, and more

Careers

Interested in working at Levy?

Investors

Invest in the Levy Network

Levy Locations

Find our rental, repair, and store locations

The Levy App

Download the Levy app to find scooters closest to you

Specs

Technical specs for all of our scooters

Batteries

The Levy swappable battery system

Spare Parts

Every spare part you need for your scooter

Compare

Choose the Levy scooter that suits you best

Tires

Learn more about electric scooter tires

Accessories

Bags, phone holders, helmets and more

Levy Electric Scooter Icon

The everyday electric scooter, perfect for the daily commute.

Levy Electric Scooter Fleets Icon

Start a rental fleet with Levy scooters and software

Levy Plus Electric Scooter Icon

Our high-end, long range cruiser with double the range of the Levy.

Support Center

FAQs, how-to videos, and quick start guides

Shipping App

Discounted shipping labels for moving your scooter (or any package).

Range Calculator

Estimate real-world range for any scooter

Electric Scooter Laws

Electric scooter laws by state & city

Subscriptions

Subscribe to a scooter for $70/month

Shop Locator

Find a location to test ride or bring your Levy in to get repaired

Contact

Get in touch with our team

Quick-start guide

Get started with your Levy

Returns & Warranty

Every spare part you need for your scooter

Shipping Policy

Shipping Policy US and International

bottom of page