top of page

Use code SCNEWCUST15 for 15% off ALL scooters through month-end.  Redeem here

Troubleshooting Your Electric Scooter: Reasons It May Not Start

Understanding the Stalled Journey: Common Causes Why Electric Scooters Won't Go

When an electric scooter refuses to start, it can turn an anticipated journey into a troubleshooting mission. Understanding the common hurdles that might prevent your scooter from moving is the first step to getting back on track.

Battery Issues

The Heart of Power: At the forefront of common causes is the battery. Ensure it is fully charged and properly connected. Faulty batteries or incorrect charger use often lead to power failures.

Motor or Controller Problems

Revving up Troubles: A malfunctioning motor or controller can stop your scooter in its tracks. Look for any apparent damage or listen for unusual sounds that might indicate these components need attention.

Electrical Connections

The Circuit Lifeline: Any loose or corroded connections can interrupt the flow of electricity. Regular inspection of the wires and terminals is crucial for a smooth ride.

Software Glitches

Digital Dilemmas: Today's electric scooters are smart, and with intelligence comes complexity. Software issues can arise, sometimes necessitating a reset or firmware update.

Mechanical Obstructions

Physical Blocks: Debris trapped in the wheels or mechanical problems with the folding mechanism can prevent movement. A quick physical examination might clear up these obstacles.

Safety Features

Built-in Precautions: Scooters are designed with safety mechanisms that might not be obvious. Kick-to-start features or activated brakes can make it seem like your scooter won't go, while it's just ensuring your safety.

Final Thoughts

Before you seek professional help, run through this checklist. If you've addressed these concerns and your electric scooter still won't budge, it might be time to consult with a specialist. Keep in mind that regular maintenance is the best prevention against unexpected interruptions on your electric voyages.

For more detailed troubleshooting guides and electric scooter tips, visit [Insert Your Website] to empower every ride.

Levy Electric Scooter Icons

Start a Fleet

Start a rental fleet with Levy

Levy Electric Scooter Icons


Wholesale Levy scooters at your online store or shop

Levy Electric Scooter Icons

Retail Partners

Wholesale Levy scooters at your 
online store or shop

Levy Electric Scooter Icons

Tag us

Follow and tag us on social!

Brand Ambassador

Earn money for referring friends and growing the network

Service Guides

DIY repair tools, videos, and more


Interested in working at Levy?


Invest in the Levy Network

Levy Locations

Find our rental, repair, and store locations

The Levy App

Download the Levy app to find scooters closest to you


Technical specs for all of our scooters


The Levy swappable battery system

Spare Parts

Every spare part you need for your scooter


Choose the Levy scooter that suits you best


Learn more about electric scooter tires


Bags, phone holders, helmets and more

Levy Electric Scooter Icon

The everyday electric scooter, perfect for the daily commute.

Levy Electric Scooter Fleets Icon

Start a rental fleet with Levy scooters and software

Levy Plus Electric Scooter Icon

Our high-end, long range cruiser with double the range of the Levy.

Support Center

FAQs, how-to videos, and quick start guides

Shipping App

Discounted shipping labels for moving your scooter (or any package).

Range Calculator

Estimate real-world range for any scooter

Electric Scooter Laws

Electric scooter laws by state & city


Subscribe to a scooter for $70/month

Shop Locator

Find a location to test ride or bring your Levy in to get repaired


Get in touch with our team

Quick-start guide

Get started with your Levy

Returns & Warranty

Every spare part you need for your scooter

Shipping Policy

Shipping Policy US and International

bottom of page