top of page

Use code SCNEWCUST15 for 15% off ALL scooters through month-end.  Redeem here

Troubleshooting Your Electric Scooter: Why Won't It Hold a Charge?

Encountering issues with your electric scooter not holding a charge can be incredibly frustrating. As a means of eco-friendly and efficient transportation, ensuring your scooter is always ready to go is essential. There can be a multitude of reasons why your electric scooter is experiencing charging problems, and this article will guide you through some of the most common causes and solutions to get you back on the move swiftly.

Understanding the Battery and Charging System
Before delving into the specifics, it's important to understand that most electric scooters operate on lithium-ion or lead-acid batteries. These batteries have a limited lifespan and can exhibit issues as they age. The performance of your electric scooter's battery can also be influenced by how it's used and maintained.

Common Reasons for Charging Issues

  1. Battery Age: Over time, all batteries lose their ability to hold a charge effectively. If your scooter's battery is old, it may need a replacement.
  2. Faulty Charger: Sometimes, the problem isn't with the scooter itself but with the charger. Ensure the charger is functioning properly and is correctly connected.
  3. Poor Battery Maintenance: Failing to adhere to recommended charging practices can negatively affect battery life. It's crucial to follow the manufacturer's guidelines.
  4. Cold Weather: Batteries are known to have less capacity and are less efficient in cold weather. If you're charging your scooter in a cold environment, try moving it to a warmer place.
  5. Defective Battery: Occasionally, batteries may suffer from factory defects. If your scooter is new or the battery has been recently replaced, this could be the issue.

Solutions to Consider

  • Test the charger with a multimeter to see if it's working correctly. If not, replace the charger.
  • Charge the battery in a moderate temperature setting and ensure you're using the correct charger for your model.
  • If the battery is nearing the end of its life, consider purchasing a replacement battery.
  • Always charge your scooter after use to maintain battery health, even if you don't deplete the battery fully.

In conclusion, regular maintenance and mindful charging practices are key to prolonging the life of your electric scooter's battery. If you've tried the above solutions and are still experiencing problems, it may be time to seek professional help or consider a replacement.

Remember, safety first: always follow the manufacturer's instructions and consult with a professional for electrical issues or when in doubt about performing repairs yourself.

Levy Electric Scooter Icons

Start a Fleet

Start a rental fleet with Levy

Levy Electric Scooter Icons


Wholesale Levy scooters at your online store or shop

Levy Electric Scooter Icons

Retail Partners

Wholesale Levy scooters at your 
online store or shop

Levy Electric Scooter Icons

Tag us

Follow and tag us on social!

Brand Ambassador

Earn money for referring friends and growing the network

Service Guides

DIY repair tools, videos, and more


Interested in working at Levy?


Invest in the Levy Network

Levy Locations

Find our rental, repair, and store locations

The Levy App

Download the Levy app to find scooters closest to you


Technical specs for all of our scooters


The Levy swappable battery system

Spare Parts

Every spare part you need for your scooter


Choose the Levy scooter that suits you best


Learn more about electric scooter tires


Bags, phone holders, helmets and more

Levy Electric Scooter Icon

The everyday electric scooter, perfect for the daily commute.

Levy Electric Scooter Fleets Icon

Start a rental fleet with Levy scooters and software

Levy Plus Electric Scooter Icon

Our high-end, long range cruiser with double the range of the Levy.

Support Center

FAQs, how-to videos, and quick start guides

Shipping App

Discounted shipping labels for moving your scooter (or any package).

Range Calculator

Estimate real-world range for any scooter

Electric Scooter Laws

Electric scooter laws by state & city


Subscribe to a scooter for $70/month

Shop Locator

Find a location to test ride or bring your Levy in to get repaired


Get in touch with our team

Quick-start guide

Get started with your Levy

Returns & Warranty

Every spare part you need for your scooter

Shipping Policy

Shipping Policy US and International

bottom of page