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Troubleshooting Your Ride: How to Reset a Hiboy Electric Scooter

Experiencing issues with your Hiboy electric scooter? A reset might just be what you need to get back on the road swiftly and safely. Resetting your scooter can resolve a plethora of problems, including unresponsive controls or power-related glitches.


Firstly, familiarize yourself with the Hiboy model-specific manual as different models can have unique reset procedures. However, a common reset process involves the following steps:



  1. Ensure your Hiboy scooter is powered off. Safety first - always turn off your scooter to prevent accidents.

  2. Locate the reset button. Typically, the reset button on electric scooters is placed near the battery or on the dashboard.

  3. Press and hold the reset button. Hold it down for a few seconds as specified in your user manual.

  4. Wait for a signal. This could be a flashing light or a beep, indicating the reset is complete.

  5. Turn the scooter back on. After resetting, power up your scooter to assess if the issue has been resolved.


If your Hiboy doesn't have a physical reset button, a common alternative reset method is to power cycle the scooter:



  1. Turn off the scooter.

  2. Remove the charging cable if connected.

  3. Leave the scooter off for a few minutes.

  4. Turn the scooter back on.


In some cases, you may need to reset your scooter's Bluetooth connection:



  1. Power off the scooter.

  2. Open your phone's Bluetooth settings and forget the Hiboy scooter device.

  3. Turn on the scooter and reconnect via Bluetooth.


Still having trouble? Possibly the issue isn't one that a simple reset can fix. In this case, reach out to Hiboy's customer support for assistance, or consult the extensive FAQ and troubleshooting sections on the Hiboy website.


Remember, maintaining your scooter with regular check-ups can prevent the need for resets. Inspect the battery, tires, and connections periodically for a smoother ride.


Ready to troubleshoot your Hiboy scooter? Follow these steps, and you'll likely resolve your issue without a hitch. If problems persist, professional support is just a contact away for all Hiboy scooter enthusiasts.


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