top of page

Use code SCNEWCUST15 for 15% off ALL scooters through month-end.  Redeem here

How to Fix Your Electric Scooter: A Comprehensive Guide

Electric scooters are a convenient and eco-friendly mode of transportation, but like all machines, they can develop issues over time. Here’s a step-by-step guide to help you troubleshoot and fix common problems with your electric scooter.


1. Identify the Problem


The first step in fixing your electric scooter is diagnosing the issue. Common problems include:



  • Battery Issues: Battery not charging or depleting quickly.

  • Motor Problems: Scooter not accelerating or making strange noises.

  • Electrical Issues: Dashboard display errors or non-functioning lights.

  • Mechanical Problems: Issues with brakes, tires, or the frame.


2. Check the Battery


A faulty battery is one of the most common issues. To troubleshoot:



  • Ensure the battery is properly connected.

  • Check for any visible damage or corrosion on the battery terminals.

  • Use a multimeter to test the battery’s voltage. If it’s below the manufacturer’s recommendation, you may need a replacement.


3. Inspect the Motor


If your scooter isn’t accelerating, the motor might be the culprit:



  • Listen for unusual sounds which might indicate internal damage.

  • Check the motor connections to ensure they’re secure.

  • Refer to the user manual for motor specifications and test accordingly.


4. Electrical System


Electrical issues can cause multiple problems:



  • Inspect all wiring for any signs of wear, tear, or disconnection. Reconnect or replace if necessary.

  • Check the fuse or circuit breaker and replace it if blown.

  • Ensure that all switches and connectors are functioning properly.


5. Examine Mechanical Components


Mechanical issues often arise due to wear and tear:



  • Inspect the brakes and ensure they are functioning correctly. Adjust or replace if needed.

  • Check tire pressure and look for any punctures or damage. Inflate or replace tires as required.

  • Examine the frame for any cracks or bent parts.


6. Software Updates


Sometimes, the issue can be software-related:



  • Check if your scooter has any available firmware updates and install them.

  • Follow the manufacturer’s instructions to reset the scooter’s software if necessary.


When to Seek Professional Help


If you’ve tried these steps and your scooter still isn’t working properly, it might be time to consult a professional technician. Additionally, reaching out to the manufacturer’s customer support can provide helpful insights and potential solutions.


By following these steps, you can often resolve common electric scooter issues quickly and efficiently, getting you back on the road in no time.


Levy Electric Scooter Icons

Start a Fleet

Start a rental fleet with Levy
scooters

Levy Electric Scooter Icons

Blog

Wholesale Levy scooters at your online store or shop

Levy Electric Scooter Icons

Retail Partners

Wholesale Levy scooters at your 
online store or shop

Levy Electric Scooter Icons

Tag us

Follow and tag us on social!

Brand Ambassador

Earn money for referring friends and growing the network

Service Guides

DIY repair tools, videos, and more

Careers

Interested in working at Levy?

Investors

Invest in the Levy Network

Levy Locations

Find our rental, repair, and store locations

The Levy App

Download the Levy app to find scooters closest to you

Specs

Technical specs for all of our scooters

Batteries

The Levy swappable battery system

Spare Parts

Every spare part you need for your scooter

Compare

Choose the Levy scooter that suits you best

Tires

Learn more about electric scooter tires

Accessories

Bags, phone holders, helmets and more

Levy Electric Scooter Icon

The everyday electric scooter, perfect for the daily commute.

Levy Electric Scooter Fleets Icon

Start a rental fleet with Levy scooters and software

Levy Plus Electric Scooter Icon

Our high-end, long range cruiser with double the range of the Levy.

Support Center

FAQs, how-to videos, and quick start guides

Shipping App

Discounted shipping labels for moving your scooter (or any package).

Range Calculator

Estimate real-world range for any scooter

Electric Scooter Laws

Electric scooter laws by state & city

Subscriptions

Subscribe to a scooter for $70/month

Shop Locator

Find a location to test ride or bring your Levy in to get repaired

Contact

Get in touch with our team

Quick-start guide

Get started with your Levy

Returns & Warranty

Every spare part you need for your scooter

Shipping Policy

Shipping Policy US and International

bottom of page