top of page

Use code SCNEWCUST15 for 15% off ALL scooters through month-end.  Redeem here

Troubleshooting Your Electric Scooter: Common Solutions for a Broken Ride

There's nothing quite like the thrill of zipping around on your electric scooter—a convenient and eco-friendly mode of transportation that's perfect for urban adventures. But every now and then, you might experience a hiccup in your favorite ride's performance that leaves you wondering—how do I fix my broken electric scooter? Don't worry—we've got you covered with this comprehensive guide on the most common electric scooter problems and their solutions.

  1. Dead battery: Perhaps the most common issue with electric scooters, a drained or faulty battery can render your scooter inoperable. To resolve this, ensure your scooter's power switch is turned off, then plug it in and let it charge for the recommended time. If it still won't turn on, you might need to replace the battery.

  2. Flat tire: If you notice a sudden loss of performance or a bumpy ride, inspect your tires for any punctures or wear and tear. You can patch minor leaks with tire repair kits or replace the inner tube, deflate the tire and replace it with a new one.

  3. Motor issues: A malfunctioning motor can cause your scooter to lose power, slow down, or stop altogether. Check the motor for debris and ensure all connections are intact. If that doesn't work, you might need to replace the motor or seek professional assistance.

  4. Brakes problems: Ensuring proper brake functioning is crucial for your safety. If your scooter's brakes feel loose or unresponsive, it's essential to have them inspected and repaired immediately. Depending on your scooter model, you might need to adjust the brake cables, replace brake pads, or bleed the hydraulic brake system.

  5. Connectivity troubles: Smart electric scooters often come with features that allow you to connect to an app. If you're unable to establish a connection, make sure your smartphone’s Bluetooth is enabled and attempt to reconnect. If that fails, try updating the scooter’s firmware or resetting the scooter to its factory settings.

Remember, it's always best to consult your scooter's user manual for specific instructions and troubleshooting guidelines. If you're still unsure about how to fix your broken electric scooter, don't hesitate to reach out to the manufacturer or a professional technician.

Levy Electric Scooter Icons

Start a Fleet

Start a rental fleet with Levy

Levy Electric Scooter Icons


Wholesale Levy scooters at your online store or shop

Levy Electric Scooter Icons

Retail Partners

Wholesale Levy scooters at your 
online store or shop

Levy Electric Scooter Icons

Tag us

Follow and tag us on social!

Brand Ambassador

Earn money for referring friends and growing the network

Service Guides

DIY repair tools, videos, and more


Interested in working at Levy?


Invest in the Levy Network

Levy Locations

Find our rental, repair, and store locations

The Levy App

Download the Levy app to find scooters closest to you


Technical specs for all of our scooters


The Levy swappable battery system

Spare Parts

Every spare part you need for your scooter


Choose the Levy scooter that suits you best


Learn more about electric scooter tires


Bags, phone holders, helmets and more

Levy Electric Scooter Icon

The everyday electric scooter, perfect for the daily commute.

Levy Electric Scooter Fleets Icon

Start a rental fleet with Levy scooters and software

Levy Plus Electric Scooter Icon

Our high-end, long range cruiser with double the range of the Levy.

Support Center

FAQs, how-to videos, and quick start guides

Shipping App

Discounted shipping labels for moving your scooter (or any package).

Range Calculator

Estimate real-world range for any scooter

Electric Scooter Laws

Electric scooter laws by state & city


Subscribe to a scooter for $70/month

Shop Locator

Find a location to test ride or bring your Levy in to get repaired


Get in touch with our team

Quick-start guide

Get started with your Levy

Returns & Warranty

Every spare part you need for your scooter

Shipping Policy

Shipping Policy US and International

bottom of page