top of page

Use code SCNEWCUST15 for 15% off ALL scooters through month-end.  Redeem here

Troubleshooting Your Electric Scooter: Reasons Why It Won't Turn On

Experiencing trouble with your electric scooter not turning on? Don't panic – we've got you covered! In this article, we explore common reasons for this issue and offer tips on how to troubleshoot and fix it so you can get back on the road.

  1. Check the battery: The most obvious (and common) reason your e-scooter isn't turning on is due to a depleted battery. Ensure the battery is fully charged by plugging it in for the recommended period and checking the charger for any signs of damage.

  2. Inspect the power button: Ensure the power button is not physically obstructed or damaged. If it appears stuck or unresponsive, you may need to replace the switch or control panel.

  3. Assess the fuses: Electric scooters often use fuses to protect the battery, motor, and control panel from damage due to voltage spikes or overloads. Check the manual for fuse locations and inspect them for any signs of damage. Replace any blown fuses and try again.

  4. Examine the motor controller: The motor controller manages the speed and power of the scooter's motor. If it's malfunctioning, your e-scooter may not turn on. Seek assistance from a professional technician if you suspect this issue.

  5. Evaluate the throttle and/or display: A damaged or unresponsive throttle could prevent your scooter from powering on. Similarly, a malfunctioning or dead display could also cause issues. Check for obvious damage or loose connections to these components.

  6. Look for loose connections: Inspect the wiring harness, charging port, and connectors for any loose, frayed, or broken wires. If you're unable to locate any issues, seek assistance from a professional technician.

  7. Consult a professional: If you've tried these steps and still can't determine the issue, it's time to consult a professional technician. They'll have the necessary tools and expertise to diagnose and repair your scooter.

In summary, plenty of factors could contribute to an e-scooter refusing to turn on. By tackling the most common issues first, you'll have a better chance of getting back on the road without delay. Remember, always practice safety precautions and consult your scooter's manual or a professional technician if necessary.

Levy Electric Scooter Icons

Start a Fleet

Start a rental fleet with Levy
scooters

Levy Electric Scooter Icons

Blog

Wholesale Levy scooters at your online store or shop

Levy Electric Scooter Icons

Retail Partners

Wholesale Levy scooters at your 
online store or shop

Levy Electric Scooter Icons

Tag us

Follow and tag us on social!

Brand Ambassador

Earn money for referring friends and growing the network

Service Guides

DIY repair tools, videos, and more

Careers

Interested in working at Levy?

Investors

Invest in the Levy Network

Levy Locations

Find our rental, repair, and store locations

The Levy App

Download the Levy app to find scooters closest to you

Specs

Technical specs for all of our scooters

Batteries

The Levy swappable battery system

Spare Parts

Every spare part you need for your scooter

Compare

Choose the Levy scooter that suits you best

Tires

Learn more about electric scooter tires

Accessories

Bags, phone holders, helmets and more

Levy Electric Scooter Icon

The everyday electric scooter, perfect for the daily commute.

Levy Electric Scooter Fleets Icon

Start a rental fleet with Levy scooters and software

Levy Plus Electric Scooter Icon

Our high-end, long range cruiser with double the range of the Levy.

Support Center

FAQs, how-to videos, and quick start guides

Shipping App

Discounted shipping labels for moving your scooter (or any package).

Range Calculator

Estimate real-world range for any scooter

Electric Scooter Laws

Electric scooter laws by state & city

Subscriptions

Subscribe to a scooter for $70/month

Shop Locator

Find a location to test ride or bring your Levy in to get repaired

Contact

Get in touch with our team

Quick-start guide

Get started with your Levy

Returns & Warranty

Every spare part you need for your scooter

Shipping Policy

Shipping Policy US and International

bottom of page