top of page

Use code SCNEWCUST15 for 15% off ALL scooters through month-end.  Redeem here

Solving the E3 Error on Your Electric Scooter: A Step-By-Step Guide

Electric scooters have become increasingly popular as a convenient and eco-friendly transportation option, but like any other electronic device, they can also experience technical issues. One of these common issues is the E3 error, which prevents your scooter from functioning properly. In this article, we will outline the steps you can take to fix the E3 error on your electric scooter and get back on the road safely.

  1. Understand the E3 Error: The E3 error typically indicates a problem with the scooter's throttle, specifically in the Hall Effect sensor, which measures the position of the throttle and communicates this information to the scooter's controller. When the E3 error occurs, the scooter's controller does not receive the necessary information, causing the scooter to lose power or not start at all.

  2. Check for Visible Damage: Before you start working on any repairs, inspect your electric scooter's throttle, cables, and connectors for any visible damage, such as cuts or frayed wires. If you find any damage, it's best to consult a professional technician or your scooter's manufacturer for repair instructions.

  3. Reset Your Electric Scooter: Sometimes, a simple reset can resolve the E3 error. Disconnect your scooter's power source, wait for several minutes, and then reconnect the power. Turn on your scooter to check if the error has been resolved.

  4. Test the Throttle: If resetting your electric scooter doesn't work, use a multimeter to test the throttle's signal output. You should see voltage readings that vary proportionally with the throttle's position. If the readings are inconsistent or absent, the Hall Effect sensor may need to be replaced.

  5. Replace the Throttle: In case the Hall Effect Sensor is causing the problem, you may need to replace the scooter's throttle. Purchase a new throttle compatible with your electric scooter model and follow the manufacturer's instructions for installation. It's always recommended to consult a professional technician for this step if you're uncertain about your ability to safely replace the part.

  6. Additional Troubleshooting: If the E3 error persists even after replacing the throttle, the problem may lie in the scooter's controller or other electrical components. In this case, it's best to consult a professional technician or your scooter's manufacturer for further diagnosis.

By following these steps, you should be able to successfully troubleshoot and fix the E3 error on your electric scooter. Remember to always prioritize safety and consult a professional technician if you're unsure about any step in the process.

Levy Electric Scooter Icons

Start a Fleet

Start a rental fleet with Levy

Levy Electric Scooter Icons


Wholesale Levy scooters at your online store or shop

Levy Electric Scooter Icons

Retail Partners

Wholesale Levy scooters at your 
online store or shop

Levy Electric Scooter Icons

Tag us

Follow and tag us on social!

Brand Ambassador

Earn money for referring friends and growing the network

Service Guides

DIY repair tools, videos, and more


Interested in working at Levy?


Invest in the Levy Network

Levy Locations

Find our rental, repair, and store locations

The Levy App

Download the Levy app to find scooters closest to you


Technical specs for all of our scooters


The Levy swappable battery system

Spare Parts

Every spare part you need for your scooter


Choose the Levy scooter that suits you best


Learn more about electric scooter tires


Bags, phone holders, helmets and more

Levy Electric Scooter Icon

The everyday electric scooter, perfect for the daily commute.

Levy Electric Scooter Fleets Icon

Start a rental fleet with Levy scooters and software

Levy Plus Electric Scooter Icon

Our high-end, long range cruiser with double the range of the Levy.

Support Center

FAQs, how-to videos, and quick start guides

Shipping App

Discounted shipping labels for moving your scooter (or any package).

Range Calculator

Estimate real-world range for any scooter

Electric Scooter Laws

Electric scooter laws by state & city


Subscribe to a scooter for $70/month

Shop Locator

Find a location to test ride or bring your Levy in to get repaired


Get in touch with our team

Quick-start guide

Get started with your Levy

Returns & Warranty

Every spare part you need for your scooter

Shipping Policy

Shipping Policy US and International

bottom of page