E21

Xiaomi Error Code

Battery Communication Failure

The E21 error indicates the BMS cannot communicate properly.

Quick Fix Summary

Most common solution: Disconnect and reconnect battery

What Causes the E21 Error?

The E21 error on Xiaomi electric scooters typically indicates battery communication failure. Here are the most common causes:

1

BMS fault

2

Battery connector issue

3

Firmware incompatibility

4

Battery cell failure

How to Fix Xiaomi E21 Error

Follow these step-by-step instructions to troubleshoot and fix the E21 error:

1

Disconnect and reconnect battery

2

Update firmware to latest version

3

Check for battery swelling

4

Battery replacement may be required

Frequently Asked Questions

What causes the E21 error on Xiaomi scooters?
BMS fault. Battery connector issue. Firmware incompatibility. Battery cell failure
How do I fix the E21 error on my Xiaomi?
Disconnect and reconnect battery Then, Update firmware to latest version Then, Check for battery swelling Then, Battery replacement may be required
Is the E21 error serious on Xiaomi?
The E21 error (Battery Communication Failure) should be addressed promptly. While some causes are minor and can be fixed at home, persistent errors may indicate hardware issues requiring professional service.

When to Seek Professional Help

If the E21 error persists after trying the above solutions, consider:

  • Contacting Xiaomi customer support
  • Visiting an authorized service center
  • Checking your warranty coverage for repairs or replacement
  • Consulting a local electric scooter repair shop

Other Xiaomi Error Codes

Related Xiaomi Guides

Ready for a More Reliable Scooter?

Upgrade to a Levy Electric scooter with exceptional build quality and customer support.

Explore Levy Scooters