top of page

Use code SCNEWCUST15 for 15% off ALL scooters through month-end.  Redeem here

Troubleshooting and Repairing Your Electric Razor Scooter Motor

Electric Razor scooters are an efficient and fun way to get around, but like any electronic device, they can sometimes run into mechanical issues. If your scooter's motor isn't working properly, don't worry—many problems are fixable with a bit of troubleshooting. Follow these steps to diagnose and potentially fix your scooter's motor issue.

Step 1: Check the Battery

Before diving into motor repairs, ensure your scooter's battery is fully charged. A depleted battery is often mistaken for a motor problem. If the battery won't hold a charge, it may need to be replaced.

Step 2: Inspect Wiring and Connections

Loose or damaged wiring can cause motor function issues. Carefully examine all connections, including the battery terminal, throttle, and motor. Secure any loose wires and replace any that are frayed or cut.

Step 3: Check the Throttle

The throttle signals the motor to start. If it's malfunctioning, the motor won't engage. Test the throttle with a multimeter if possible and replace it if it's not functioning correctly.

Step 4: Evaluate the Motor

Turn the wheel to check for any obstructions or unusual resistance that could indicate a problem with the motor itself. If there's noticeable resistance, the motor may need cleaning or there could be an issue with the bearings or the motor's internal components.

Step 5: Reset or Replace the Motor Controller

The motor controller might need resetting if the scooter is behaving erratically. Refer to your scooter's manual for reset instructions. If resetting doesn't work, the controller might be damaged and require replacement.

Step 6: Motor Replacement

If none of the above steps resolve the issue, the scooter motor Step 6: Motor Replacement If none of the above steps resolve the issue, the scooter motor may need replacing. It is recommended to consult with a professional or refer to the manufacturer's guidance for motor replacement procedures.

Always refer to the user manual for your specific Razor model for troubleshooting and repair instructions. If you're not comfortable performing these steps on your own, or if the issue persists, seek professional help.

Remember, regular maintenance can prevent many issues from occurring. Keep your scooter clean, check the connections regularly, and charge the battery as specified in the user manual to enjoy a smooth ride.

Levy Electric Scooter Icons

Start a Fleet

Start a rental fleet with Levy

Levy Electric Scooter Icons


Wholesale Levy scooters at your online store or shop

Levy Electric Scooter Icons

Retail Partners

Wholesale Levy scooters at your 
online store or shop

Levy Electric Scooter Icons

Tag us

Follow and tag us on social!

Brand Ambassador

Earn money for referring friends and growing the network

Service Guides

DIY repair tools, videos, and more


Interested in working at Levy?


Invest in the Levy Network

Levy Locations

Find our rental, repair, and store locations

The Levy App

Download the Levy app to find scooters closest to you


Technical specs for all of our scooters


The Levy swappable battery system

Spare Parts

Every spare part you need for your scooter


Choose the Levy scooter that suits you best


Learn more about electric scooter tires


Bags, phone holders, helmets and more

Levy Electric Scooter Icon

The everyday electric scooter, perfect for the daily commute.

Levy Electric Scooter Fleets Icon

Start a rental fleet with Levy scooters and software

Levy Plus Electric Scooter Icon

Our high-end, long range cruiser with double the range of the Levy.

Support Center

FAQs, how-to videos, and quick start guides

Shipping App

Discounted shipping labels for moving your scooter (or any package).

Range Calculator

Estimate real-world range for any scooter

Electric Scooter Laws

Electric scooter laws by state & city


Subscribe to a scooter for $70/month

Shop Locator

Find a location to test ride or bring your Levy in to get repaired


Get in touch with our team

Quick-start guide

Get started with your Levy

Returns & Warranty

Every spare part you need for your scooter

Shipping Policy

Shipping Policy US and International

bottom of page