top of page

Use code SCNEWCUST15 for 15% off ALL scooters through month-end.  Redeem here

Troubleshooting Electric Scooter Charging Issues: A Comprehensive Guide

A common issue that electric scooter owners face is their scooter not charging. This can be incredibly frustrating, especially when you depend on your scooter for daily commuting or leisure activities. In this article, we will discuss various steps and tips to fix the charging issue and get you back on the road quickly.

  1. Check the Charger: Before anything else, make sure your charger is working correctly. You can use a multimeter to check the output voltage of the charger when it's plugged in, or try charging another scooter with the same charger. If the charger is the issue, you'll need to replace it.

  2. Inspect the Charging Port: Sometimes, the problem lies within the scooter's charging port. Dust, debris, or damage to the port can prevent proper contact between the charger and the battery. Clean the charging port with a soft brush or compressed air and check for any visible damage.

  3. Examine the Battery: Electric scooters rely on their batteries to function, and an old or damaged battery can cause charging issues. If your scooter has a removable battery, take it out, and inspect it for damage or swelling. If your battery is more than two years old or shows signs of damage, consider replacing it.

  4. Check the Fuse: Some electric scooters have a fuse located near the charging port or within the battery compartment. Inspect the fuse to ensure it's not burnt or damaged. Replace it if necessary.

  5. Look for Loose Connections: Disassemble your scooter carefully and check for any loose or disconnected wires. These can prevent the flow of electricity from the charger to the battery. Reconnect any loose wires or take your scooter to a professional for repair.

  6. Consider a Faulty Controller: The controller is the brain of your electric scooter. If it's malfunctioning, it can affect the charging process. If you have tried all the previous steps with no success, it's time to consult a professional or contact the scooter manufacturer for assistance.

Remember, regular maintenance is key to ensuring the longevity of your electric scooter. Keep the scooter clean, check the tire pressure, and follow the manufacturer's guidelines for charging and storage. Taking care of your scooter will help prevent most charging issues and keep you riding smoothly.

Safe and happy scootering!

Levy Electric Scooter Icons

Start a Fleet

Start a rental fleet with Levy

Levy Electric Scooter Icons


Wholesale Levy scooters at your online store or shop

Levy Electric Scooter Icons

Retail Partners

Wholesale Levy scooters at your 
online store or shop

Levy Electric Scooter Icons

Tag us

Follow and tag us on social!

Brand Ambassador

Earn money for referring friends and growing the network

Service Guides

DIY repair tools, videos, and more


Interested in working at Levy?


Invest in the Levy Network

Levy Locations

Find our rental, repair, and store locations

The Levy App

Download the Levy app to find scooters closest to you


Technical specs for all of our scooters


The Levy swappable battery system

Spare Parts

Every spare part you need for your scooter


Choose the Levy scooter that suits you best


Learn more about electric scooter tires


Bags, phone holders, helmets and more

Levy Electric Scooter Icon

The everyday electric scooter, perfect for the daily commute.

Levy Electric Scooter Fleets Icon

Start a rental fleet with Levy scooters and software

Levy Plus Electric Scooter Icon

Our high-end, long range cruiser with double the range of the Levy.

Support Center

FAQs, how-to videos, and quick start guides

Shipping App

Discounted shipping labels for moving your scooter (or any package).

Range Calculator

Estimate real-world range for any scooter

Electric Scooter Laws

Electric scooter laws by state & city


Subscribe to a scooter for $70/month

Shop Locator

Find a location to test ride or bring your Levy in to get repaired


Get in touch with our team

Quick-start guide

Get started with your Levy

Returns & Warranty

Every spare part you need for your scooter

Shipping Policy

Shipping Policy US and International

bottom of page