top of page

Use code SCNEWCUST15 for 15% off ALL scooters through month-end.  Redeem here

Troubleshooting Tips for a Non-Starting Razor Electric Scooter

If you are a Razor electric scooter owner, there may come a time when your scooter refuses to start, leaving you wondering what could be the issue. Fret not, as there could be several reasons behind this problem. In this article, we discuss common causes and potential solutions to get your scooter up and running again.

  1. Battery Issues: The first thing to check is your scooter's battery. If it's not charged or has died, your scooter won't start. You may need to replace the battery if it's not holding a charge. Always use the original charger provided with your scooter for optimal charging.

  2. Loose Connections: Another common problem is loose wiring connections. Double-check all wires and connections to ensure that nothing has come loose. If you find any disconnected wires, carefully reattach them and test your scooter again.

  3. Faulty Throttle: If the throttle on your electric scooter is malfunctioning, it could prevent the scooter from starting properly. You may have to replace or adjust the throttle to correct the issue.

  4. Motor Problems: Issues with the scooter's motor can also lead to a failing start. If you suspect motor issues, it's best to consult a professional or your scooter's manufacturer for assistance.

  5. Tripped Circuit Breaker: Electric scooters, like the Razor E100 and E300 series, come with a built-in circuit breaker to protect the scooter from electrical overloads. Ensure that the circuit breaker is reset by pressing the reset button located near the charging port.

  6. Damaged Controller: If the electronic controller of your scooter is damaged, it won't start. You might need to replace the controller, which you should do only under the guidance of a professional technician or by following the manufacturer's instructions.

  7. Ignition Switch: If your scooter has an ignition switch, make sure it's functioning properly. A faulty ignition switch may need to be replaced for your scooter to start again.

By checking and addressing these common issues with your Razor electric scooter, you should be able to resolve the problem and get back to enjoying a smooth ride. Keep in mind that if your scooter is still under warranty, it's always best to contact the manufacturer directly for help and guidance, as unauthorized repairs may void your warranty.

Levy Electric Scooter Icons

Start a Fleet

Start a rental fleet with Levy

Levy Electric Scooter Icons


Wholesale Levy scooters at your online store or shop

Levy Electric Scooter Icons

Retail Partners

Wholesale Levy scooters at your 
online store or shop

Levy Electric Scooter Icons

Tag us

Follow and tag us on social!

Brand Ambassador

Earn money for referring friends and growing the network

Service Guides

DIY repair tools, videos, and more


Interested in working at Levy?


Invest in the Levy Network

Levy Locations

Find our rental, repair, and store locations

The Levy App

Download the Levy app to find scooters closest to you


Technical specs for all of our scooters


The Levy swappable battery system

Spare Parts

Every spare part you need for your scooter


Choose the Levy scooter that suits you best


Learn more about electric scooter tires


Bags, phone holders, helmets and more

Levy Electric Scooter Icon

The everyday electric scooter, perfect for the daily commute.

Levy Electric Scooter Fleets Icon

Start a rental fleet with Levy scooters and software

Levy Plus Electric Scooter Icon

Our high-end, long range cruiser with double the range of the Levy.

Support Center

FAQs, how-to videos, and quick start guides

Shipping App

Discounted shipping labels for moving your scooter (or any package).

Range Calculator

Estimate real-world range for any scooter

Electric Scooter Laws

Electric scooter laws by state & city


Subscribe to a scooter for $70/month

Shop Locator

Find a location to test ride or bring your Levy in to get repaired


Get in touch with our team

Quick-start guide

Get started with your Levy

Returns & Warranty

Every spare part you need for your scooter

Shipping Policy

Shipping Policy US and International

bottom of page