top of page

Use code SCNEWCUST15 for 15% off ALL scooters through month-end.  Redeem here

Troubleshooting Your Electric Scooter Battery Charging Issues

If you're experiencing problems with your electric scooter's battery not charging, you're not alone. Many electric scooter enthusiasts encounter this issue, and it can often be resolved with some simple troubleshooting steps. Firstly, check your power source to ensure it's delivering electricity. If your power outlet is functioning, examine the charger and charging cable for any visible damage. Should everything look intact, connect the charger to your scooter and check for any LED indicator lights that inform you of the charging status. No lights can indicate a problem with the connection or the battery itself.
Next, inspect the battery connections within your scooter. Loose or corroded terminals can prevent charging. Ensure all connections are tight and clean. If you've recently ridden in wet conditions, moisture might have penetrated the battery case or charging port, potentially causing issues; give them time to dry out completely.
It is also worth considering the age and usage history of your battery. Over time, batteries can lose their ability to hold a charge due to degradation of the cells. If your scooter's battery is old or has been heavily used, it may be time for a replacement.
Lastly, consult your owner's manual or an authorized service center. They can provide model-specific guidance and, if needed, professional repair services or replacements for defective parts. By systematically checking each of these potential problems, you'll be better positioned to understand why your electric scooter battery won't charge, and take the appropriate steps to get back on the road.

Levy Electric Scooter Icons

Start a Fleet

Start a rental fleet with Levy

Levy Electric Scooter Icons


Wholesale Levy scooters at your online store or shop

Levy Electric Scooter Icons

Retail Partners

Wholesale Levy scooters at your 
online store or shop

Levy Electric Scooter Icons

Tag us

Follow and tag us on social!

Brand Ambassador

Earn money for referring friends and growing the network

Service Guides

DIY repair tools, videos, and more


Interested in working at Levy?


Invest in the Levy Network

Levy Locations

Find our rental, repair, and store locations

The Levy App

Download the Levy app to find scooters closest to you


Technical specs for all of our scooters


The Levy swappable battery system

Spare Parts

Every spare part you need for your scooter


Choose the Levy scooter that suits you best


Learn more about electric scooter tires


Bags, phone holders, helmets and more

Levy Electric Scooter Icon

The everyday electric scooter, perfect for the daily commute.

Levy Electric Scooter Fleets Icon

Start a rental fleet with Levy scooters and software

Levy Plus Electric Scooter Icon

Our high-end, long range cruiser with double the range of the Levy.

Support Center

FAQs, how-to videos, and quick start guides

Shipping App

Discounted shipping labels for moving your scooter (or any package).

Range Calculator

Estimate real-world range for any scooter

Electric Scooter Laws

Electric scooter laws by state & city


Subscribe to a scooter for $70/month

Shop Locator

Find a location to test ride or bring your Levy in to get repaired


Get in touch with our team

Quick-start guide

Get started with your Levy

Returns & Warranty

Every spare part you need for your scooter

Shipping Policy

Shipping Policy US and International

bottom of page