The E5 error activates when battery voltage drops too low.
Quick Fix Summary
Most common solution: Charge battery fully
What Causes the E5 Error?
The E5 error on Hiboy electric scooters typically indicates low voltage protection. Here are the most common causes:
1
Battery needs charging
2
Battery cell degradation
3
BMS activation
4
Cold temperature
How to Fix Hiboy E5 Error
Follow these step-by-step instructions to troubleshoot and fix the E5 error:
1
Charge battery fully
2
Check battery health
3
Warm battery if cold
4
Replace aging battery
Frequently Asked Questions
What causes the E5 error on Hiboy scooters?
Battery needs charging. Battery cell degradation. BMS activation. Cold temperature
How do I fix the E5 error on my Hiboy?
Charge battery fully Then, Check battery health Then, Warm battery if cold Then, Replace aging battery
Is the E5 error serious on Hiboy?
The E5 error (Low Voltage Protection) should be addressed promptly. While some causes are minor and can be fixed at home, persistent errors may indicate hardware issues requiring professional service.
When to Seek Professional Help
If the E5 error persists after trying the above solutions, consider:
Contacting Hiboy customer support
Visiting an authorized service center
Checking your warranty coverage for repairs or replacement
