The E23 error indicates unusual battery voltage readings.
Quick Fix Summary
Most common solution: Use only official Segway charger
What Causes the E23 Error?
The E23 error on Segway Ninebot electric scooters typically indicates battery voltage abnormal. Here are the most common causes:
1
Cell imbalance in battery pack
2
BMS malfunction
3
Damaged battery cells
4
Charger voltage issue
How to Fix Segway Ninebot E23 Error
Follow these step-by-step instructions to troubleshoot and fix the E23 error:
1
Use only official Segway charger
2
Let battery drain to 10% then fully charge to recalibrate
3
Check for battery swelling or damage
4
Battery replacement may be needed
Frequently Asked Questions
What causes the E23 error on Segway Ninebot scooters?
Cell imbalance in battery pack. BMS malfunction. Damaged battery cells. Charger voltage issue
How do I fix the E23 error on my Segway Ninebot?
Use only official Segway charger Then, Let battery drain to 10% then fully charge to recalibrate Then, Check for battery swelling or damage Then, Battery replacement may be needed
Is the E23 error serious on Segway Ninebot?
The E23 error (Battery Voltage Abnormal) should be addressed promptly. While some causes are minor and can be fixed at home, persistent errors may indicate hardware issues requiring professional service.
When to Seek Professional Help
If the E23 error persists after trying the above solutions, consider:
Contacting Segway Ninebot customer support
Visiting an authorized service center
Checking your warranty coverage for repairs or replacement
