top of page

Use code SCNEWCUST15 for 15% off ALL scooters through month-end.  Redeem here

Troubleshooting Electric Scooter Charging Issues

Is your electric scooter not charging? Here are some common reasons and solutions to fix the problem.


Electric scooters have become a popular mode of transportation due to their convenience, affordability, and eco-friendliness. However, like any device, they can sometimes encounter issues, and one of the most common is charging problems. If you find yourself wondering, why won't my electric scooter charge? we've got you covered. In this article, we’ll explore some common reasons for charging problems and offer solutions to get your e-scooter back on the road.



  1. Damaged or faulty charger
    One of the main reasons for charging issues is a damaged or faulty charger. Check the charger for any visible signs of wear or damage, such as fraying cables or bent prongs. If you suspect your charger is the culprit, try borrowing a compatible charger from a friend or purchasing a new one to see if this resolves the issue.



  2. Faulty charging port
    Another potential cause is a faulty charging port on the scooter itself. Examine the port for any signs of damage, debris, or bent pins. If you notice anything unusual, contact the scooter manufacturer or electric scooter repair for assistance.



  3. Dead battery




If your electric scooter has been sitting unused for an extended period, the battery may be fully discharged and need to be replaced. Most electric scooter batteries have a lifespan of 2-3 years or around 500-1000 charging cycles. Consult your scooter's user manual for information on battery life and replacement.



  1. Disconnected or damaged wiring
    Sometimes, the issue lies within the scooter's internal wiring. Loose or damaged connections can prevent your scooter from charging. If you're comfortable doing so, open the scooter's battery compartment to check for any disconnected or damaged wires. If you find any issues, it's best to have a professional electric scooter repair shop address the problem.



  2. Overload protection
    Some electric scooters feature built-in overload protection, which may prevent charging if the scooter detects an issue such as overheating or a short circuit. In this case, wait for the scooter to cool down and try charging again. If the problem persists, consult your user manual or contact the manufacturer for further assistance.



  3. Software-related issue




In some cases, a software glitch can prevent your scooter from charging. Try resetting the scooter by turning it off, disconnecting the battery for a few minutes, then reconnecting it and turning it back on. This may resolve any minor software issues that could be causing the charging problem.


When all else fails, it's best to consult your electric scooter's user manual, contact the manufacturer's customer support, or visit a professional electric scooter repair When all else fails, it's best to consult your electric scooter's user manual, contact the manufacturer's customer support, or visit a professional electric scooter repair shop to diagnose and fix the issue. Regular maintenance and care will keep your electric scooter running smoothly and help you avoid charging issues in the future.


Levy Electric Scooter Icons

Start a Fleet

Start a rental fleet with Levy
scooters

Levy Electric Scooter Icons

Blog

Wholesale Levy scooters at your online store or shop

Levy Electric Scooter Icons

Retail Partners

Wholesale Levy scooters at your 
online store or shop

Levy Electric Scooter Icons

Tag us

Follow and tag us on social!

Brand Ambassador

Earn money for referring friends and growing the network

Service Guides

DIY repair tools, videos, and more

Careers

Interested in working at Levy?

Investors

Invest in the Levy Network

Levy Locations

Find our rental, repair, and store locations

The Levy App

Download the Levy app to find scooters closest to you

Specs

Technical specs for all of our scooters

Batteries

The Levy swappable battery system

Spare Parts

Every spare part you need for your scooter

Compare

Choose the Levy scooter that suits you best

Tires

Learn more about electric scooter tires

Accessories

Bags, phone holders, helmets and more

Levy Electric Scooter Icon

The everyday electric scooter, perfect for the daily commute.

Levy Electric Scooter Fleets Icon

Start a rental fleet with Levy scooters and software

Levy Plus Electric Scooter Icon

Our high-end, long range cruiser with double the range of the Levy.

Support Center

FAQs, how-to videos, and quick start guides

Shipping App

Discounted shipping labels for moving your scooter (or any package).

Range Calculator

Estimate real-world range for any scooter

Electric Scooter Laws

Electric scooter laws by state & city

Subscriptions

Subscribe to a scooter for $70/month

Shop Locator

Find a location to test ride or bring your Levy in to get repaired

Contact

Get in touch with our team

Quick-start guide

Get started with your Levy

Returns & Warranty

Every spare part you need for your scooter

Shipping Policy

Shipping Policy US and International

bottom of page