The E1 error indicates a motor connection or malfunction issue.
Quick Fix Summary
Most common solution: Check and secure all motor cable connections
What Causes the E1 Error?
The E1 error on GoTrax electric scooters typically indicates motor malfunction. Here are the most common causes:
1
Loose motor cable connection
2
Damaged motor wiring
3
Motor controller failure
4
Water damage to motor
How to Fix GoTrax E1 Error
Follow these step-by-step instructions to troubleshoot and fix the E1 error:
1
Check and secure all motor cable connections
2
Inspect wiring for visible damage
3
Power cycle the scooter by holding power button for 10 seconds
4
If persistent, contact GoTrax support for motor replacement
Frequently Asked Questions
What causes the E1 error on GoTrax scooters?
Loose motor cable connection. Damaged motor wiring. Motor controller failure. Water damage to motor
How do I fix the E1 error on my GoTrax?
Check and secure all motor cable connections Then, Inspect wiring for visible damage Then, Power cycle the scooter by holding power button for 10 seconds Then, If persistent, contact GoTrax support for motor replacement
Is the E1 error serious on GoTrax?
The E1 error (Motor Malfunction) should be addressed promptly. While some causes are minor and can be fixed at home, persistent errors may indicate hardware issues requiring professional service.
When to Seek Professional Help
If the E1 error persists after trying the above solutions, consider:
Contacting GoTrax customer support
Visiting an authorized service center
Checking your warranty coverage for repairs or replacement
