The E4 error indicates a Hall sensor failure in the motor.
Quick Fix Summary
Most common solution: Check Hall sensor wire connections
What Causes the E4 Error?
The E4 error on GoTrax electric scooters typically indicates motor hall sensor error. Here are the most common causes:
1
Hall sensor component failure
2
Loose sensor wiring
3
Water intrusion into motor
4
Physical damage to motor internals
How to Fix GoTrax E4 Error
Follow these step-by-step instructions to troubleshoot and fix the E4 error:
1
Check Hall sensor wire connections
2
Dry out motor if wet
3
This error typically requires motor replacement
4
Contact GoTrax support for warranty service
Frequently Asked Questions
What causes the E4 error on GoTrax scooters?
Hall sensor component failure. Loose sensor wiring. Water intrusion into motor. Physical damage to motor internals
How do I fix the E4 error on my GoTrax?
Check Hall sensor wire connections Then, Dry out motor if wet Then, This error typically requires motor replacement Then, Contact GoTrax support for warranty service
Is the E4 error serious on GoTrax?
The E4 error (Motor Hall Sensor Error) should be addressed promptly. While some causes are minor and can be fixed at home, persistent errors may indicate hardware issues requiring professional service.
When to Seek Professional Help
If the E4 error persists after trying the above solutions, consider:
Contacting GoTrax customer support
Visiting an authorized service center
Checking your warranty coverage for repairs or replacement
